e-Pattern Errors
>> Saturday, September 5, 2009
Hey there everyone...hope you are having a WONDERFUL holiday weekend!!! I'm still working on the new website...lol...hoping to have it up and running by the end of the month. I'm itch'n something terrible to be work'n on new patterns, but alas, I've gotta get the website running on it's new server before our old one isn't there any longer.
Anyways, tonight I'm working on the FAQ page, and thought I'd post one of the questions here. I get this problem at least once a week, and decided it was time to post it. Not just for customers, but for fellow e-Pattern desingers who have experienced this problem as well.
If you are a fellow e-Pattern designer and find this useful, please feel free to copy and paste this to your website for your customers. I've talked to Adobe support, as well as researched this on the internet, and 9 out of 10 times the steps below work. The times it hasn't worked is when the customer just simply doesn't understand the functions of their computer enough to be able to follow the steps. I understand that though...I was once there myself :-)
Have a SUPER weekend everyone!!!
Smiles~
Kellie
www.chestnutjunction.com
*My computer says my e-Pattern is damaged or corrupt. What do I do?
Don't panic. The problem you are having is a conflict on your computer. Your e-Pattern is fine and the message you are receiving is a false error. In most cases, the error is a conflict between your temp internet files and Adobe Reader. If the contents of your temp internet files are not emptied on a regular basis, the folder becomes overloaded with stored info from the websites you visit and even the e-Patterns you download. It can/will conflict with other programs on your computer including Adobe Reader.
Below are steps you can follow to open your e-Pattern.
1.Save the e-Pattern directly to your computer.
2.Restart your computer. Open up Adobe Reader, then open the saved e-Pattern through Adobe Reader. If your e-Pattern doesn't open, move to step 3.
3.Empty the contents of your "temp internet files", restart your computer, then open the saved e-Pattern file directly from your computer. If you do not know how to delete the contents of your temp internet files, please consult your computer person, owner's manual, or your tech support. If your e-Pattern doesn't open, move to step 4.
4.Reset your router if you have one. If you have only one computer hooked up to your internet service, you do not have a router. If you have more than one computer hooked up to your computer, or if you are in a work/school set-up, you have a router that splits the internet connection to each separate computer. If you do not know how to reset your router, please consult your computer person, owner's manual, or your tech support.
Free Stitchery ePattern - FSP2
>> Wednesday, July 22, 2009
Free Stitchery ePattern - FSP1
>> Friday, July 17, 2009
Click on the link below to download this epattern for FREE.
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